Passengers
- Airport and terminals map
- Airlines
- Information Desk
- Passageway between terminals
- Tickets
- Check-in
- Security regulations. Control
- Passport control
- Customs
- Boarding Gates
- Passengers with reduced mobility
- Travelling with children
- Travelling with pets
- Lost & Found
- Baggage takeover
- Medical Assistance
- Smoking
- Shots & photos
- Passenger rights
- Useful telephone numbers
For any problem related to your baggage, please contact the airline and the Lost and Found Office corresponding the airline you flew with.
Lost and Found offices are situated in the baggage claim area, Arrivals Terminal.
Lost and Found Offices:
TAROM
Program: non-stop
Phone: +4 (021) 201 4976; +4 (021) 204 1205
Service center: +4 (021) 204 2725
GLOBEGROUND ROMANIA
- Adria Airways
- Aegean Airlines
- Air Europa
- Air Malta
- Alitalia
- Austrian
- Bulgaria Air
- Carpatair
- Cyprus Airways
- Easy Jet
- EL-AL
- Finnair
- Fly Dubai
- LOT
- Lufthansa
- Meridiana
- Miami Air
- Olympic Air
- Pegasus
- SAS
- Sunexpress
- Swiss Air
- TAP Portugal
Program: non-stop
Phone: +4 (021) 204 1043; +4 (021) 204 1042; +4 (021) 204 1150
Mobile: +4 0722 311 417
E-mail: lostandfound@globeground.ro
MENZIES AVIATION ROMANIA
- Aeroflot
- Air Bucharest
- Air Moldova
- British Airways
- Corendon Airlines
- Fly Egypt
- Onurair
- Eurowings
- Laudamotion
- Ryanair
- Qatar Airways
- Travel Service
- Vueling
Program: non-stop
Phone: +4 (021) 204 3438;
Fax: +4 (021) 204 1095
E-mail: otplfxh@menziesaviation.com
ROMANIAN AIRPORT SERVICES
- Air France
- Air Serbia
- Easy Jet
- Fly Romania
- KLM
- Nesma Airlines
- Tunis Air
- Wizz Air
Phone: +4 (021) 204 1428
Mobile: +4 (0756) 042 230 / +4 (0738) 721 695
Fax: + 4 (031) 827 0280
E-mail: otp.ras@handling.ro
SITA: OTPOPXH
VHF: 131.525
Uplift Airport Services S.R.L.
-
Blue Air
Program: non-stop
Phone: +4 (0745) 313 411;
Fax: +4 (031) 817 15 61
E-mail: office@upliftaviation.ro
SITA: OTPLLXH
European Commission - Passengers rights - Lost & Found
Baggage claim areas
In order to claim your baggage see the information monitors located along the International and Domestic Arrivals flows. The monitors display the airline, the flight number, the flight origin and the baggage conveyor corresponding to this flight.
The baggage trolleys are available free of charge (self service).
Please check if the baggage taken from the conveyor belongs to you. For any problem related to your baggage, please contact the airline and the Lost and Found Office corresponding the airline you flew with.
The passengers access to the baggage claim area is facilitated by a mobile sidewalk.